Saturday, February 25, 2012

Confused? Facebook Suggests Help Center Answers In-Line About Your Current Page

Facebook In-Line Help Center Suggestions DoneFacebook is complicated, but most users don't have the patience to dig through the Help Center to find answers. But thanks to a brilliant new update Facebook is testing, they won't have to. I just discovered that for some users, clicking "Help" in the Account drop-down atop any Facebook page now shows Help topics relevant to the page you're viewing. Instead of directing you to the Help Center, answers open right in the drop-down. Facebook can expect fewer users bouncing out of frustration, and you can expect fewer customer service calls from your parents.

Source: http://feedproxy.google.com/~r/Techcrunch/~3/-0y3amgFJ3o/

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